Shipping policy

SHIPPING & DELIVERY POLICY

At Fight Locker, we aim to get your boxing, kickboxing, Muay Thai and MMA equipment to you as quickly and safely as possible.

This policy explains our delivery options, shipping charges and what to expect after placing an order.

1. UK DELIVERY

Fight Locker offers delivery to eligible UK addresses, subject to the delivery services available for the products in your basket.

Delivery options and applicable charges are calculated and displayed at checkout before payment.

Some products may be dispatched directly from our approved suppliers or distribution partners. As a result, orders containing multiple items may arrive in separate parcels.

2. FREE DELIVERY

We offer FREE standard delivery on eligible orders of £75 or more.

The free delivery threshold applies to qualifying products and destinations. Certain oversized, heavy or specially handled products may attract additional delivery charges, even where the order value exceeds £75.

Any applicable delivery charges will be clearly displayed at checkout before you complete your purchase.

3. STANDARD DELIVERY CHARGES

For orders below £75, standard delivery charges are calculated and displayed at checkout.

The final delivery cost depends on the products ordered, delivery destination and available shipping services.

We do not add undisclosed shipping charges after an order has been placed.

4. FILLED PUNCHBAGS & OVERSIZED ITEMS

Due to their weight, size and specialist handling requirements, filled punchbags and certain oversized products are subject to separate delivery charges.

These charges are calculated on a per-item basis and may vary depending on the product, supplier and delivery destination.

Delivery charges for these items are separate from our standard shipping rates and are not included in our free standard delivery offer for eligible orders over £75.

Where multiple filled punchbags or oversized items are purchased, additional delivery charges may apply to each individual item rather than a single charge for the entire order.

All applicable delivery charges will be clearly displayed at checkout before payment, allowing customers to review the full cost of their order before completing their purchase.

5. DISPATCH & DELIVERY TIMES

We aim to process and dispatch orders as promptly as possible.

Dispatch and delivery times may vary depending on product availability, supplier processing times, delivery destination and courier services.

Any delivery estimates shown on product pages, at checkout or in order communications are estimates unless a specific delivery date has been expressly agreed.

Orders placed during weekends or public holidays may not be processed until the next working day.

During busy periods, including promotional events and public holidays, processing and delivery may take longer than usual.

6. SUPPLIER-DISPATCHED PRODUCTS

Some Fight Locker products are fulfilled directly by our trusted UK suppliers.

These products may be dispatched separately from items held in our own stock.

If your order contains products from more than one dispatch location, you may receive multiple parcels and tracking notifications.

Separate deliveries do not necessarily mean that any items are missing from your order.

7. NORTHERN IRELAND & REMOTE LOCATIONS

Delivery to Northern Ireland, the Scottish Highlands, islands and certain remote locations may be subject to different delivery charges, courier availability or longer delivery times.

Any additional charges applicable to your delivery address will be shown at checkout before payment.

Some oversized products may not be available for delivery to all locations.

8. ORDER TRACKING

Once your order has been dispatched, we will provide a dispatch confirmation and tracking information where available.

Tracking updates are provided by the relevant courier and may take some time to become active after dispatch.

For orders dispatched in multiple parcels, tracking details may be provided separately.

9. DELIVERY DELAYS

Although we work hard to meet estimated delivery times, delays can occasionally occur due to courier disruption, severe weather, supplier availability or other circumstances outside our immediate control.

If we become aware of a significant delay affecting your order, we will take reasonable steps to keep you informed.

Your statutory delivery rights remain unaffected. Unless a different period has been agreed, goods must generally be delivered within 30 days of the contract being formed.

If goods are not delivered within the legally required timeframe, you may have the right to request delivery within an appropriate additional period or cancel the order and receive a refund, in accordance with UK consumer law.

10. LOST OR DAMAGED PARCELS

If your parcel arrives damaged, contains incorrect items or does not arrive as expected, please contact Fight Locker as soon as reasonably possible.

Where possible, please retain the packaging and provide photographs of any visible damage to help us investigate the issue with the courier.

We will investigate missing or damaged deliveries and arrange an appropriate resolution in accordance with your statutory rights.

Fight Locker remains responsible for goods until they are delivered into your physical possession, or into the possession of a person you have nominated, except where applicable law provides otherwise.

11. INCORRECT DELIVERY DETAILS

Customers are responsible for providing accurate delivery information when placing an order.

If you notice an error in your delivery address, please contact us as quickly as possible.

We will make reasonable efforts to amend the details before dispatch, although changes may not be possible once an order has been handed to the courier.

If an incorrect address supplied by the customer results in a failed delivery or returned parcel, additional reasonable delivery charges may apply where legally permitted.

12. INTERNATIONAL DELIVERY

Fight Locker currently focuses on UK deliveries.

International shipping is only available where expressly offered at checkout.

We cannot accept orders for delivery destinations that are not supported by our available shipping services.

13. RETURNS & REFUNDS

If you wish to return an item, cancel an order or report a faulty product, please refer to our Return and Refund Policy.

Our returns process and any applicable return delivery costs are explained in that policy.

Nothing in this Shipping Policy affects your statutory consumer rights.

14. CONTACT FIGHT LOCKER

If you have any questions about delivery charges, dispatch times or an existing order, please contact Fight Locker using the contact information provided on our website.

Website: www.fightlocker.store

Please include your order number when contacting us about an existing purchase so we can assist you efficiently.